Please consider the following before planning to transport your pet.

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• We provide three daily updates which includes pictures.

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• Due to Covid-19 we no longer will be transporting additional items. Only food, treats, medication, food and water bowls will be allowed on board. 

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• Flea collars must be worn unless otherwise directed by your veterinarian. We fumigate after every transport, however pets are in and out the van for walking breaks.

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• No charge for 1st 15 minute wait time $50 charge for 30 minutes, $75.00 for 45 minutes and $100.00 for an hour wait.

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• If incorrect pickup/delivery address is given, there will be an additional $2.50 per mile charge added to the total cost of transport. 

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• If owner/household member is not available to hand off/receive pet a back up plan must be made i.e neighbor, pet boarding facility we arrive all hours of the day/night must be available to receive pet.

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• ETA will be given for a date of pickup/delivery and will be updated the day before and again day of when we are 2 hours away. Please refrain from texting, calling and/or asking for updates as many factors on the road can change an eta. If we are running either ahead or behind schedule we will notify you immediately so you can adjust your schedule accordingly.

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• All additional incurred fees must be paid before pet(s) are taken off transport

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